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Payment & Dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Slowakei, Tscheschei, Österreich, Frankreich, Großbritanien, Polen, Dänemark, Schweden, Schweiz, Spanien, Italien, Portugal, Griechenland, Malta, Zypern, Kroatien.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of 6,90 € per order.

From an order value of 99,00 € onwards, we deliver shipments free of cost.

In case of deliveries to the German Islands, an island surcharge of 4,00 € is charged on the dispatch costs.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
From six fans, these are shipped by freight carrier – 59,90 €

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Europa / EU je Paket:
bis 5 kg = 7,00 €
über 5 kg bis 15 kg = 12,90 €
über 15 kg = 24,90 €
Speditionsversand auf Anfrage

From an order value of 300,00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 – 5 days, for deliveries abroad within 5 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

– Prepayment via transfer
– Payment via SEPA direct debit
– Payment via SEPA corporate direct debit
– Payment via credit card
– Payment via PayPal
– Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

– Prepayment via transfer
– Payment via SEPA direct debit
– Payment via SEPA corporate direct debit
– Payment via credit card
– Payment via PayPal

Further details on payment

Payment by invoice is only for authorities and companies.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

Deutsche Bank
IBAN: DE24 8707 0000 0748 9040 00

In case of questions, please contact us at the contact details mentioned in the Legal Notice.